Last Updated: May 15, 2023

Welcome to Khao.Fit. We are committed to protecting your privacy and ensuring you have a positive experience on our website and while using our app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions or surveys

This information may include:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you use our website or mobile application, we may automatically collect certain information about your device and usage patterns, including:

• Device information (such as your mobile device ID, model, and manufacturer)
• IP address
• Browser type
• Operating system
• Mobile network information
• The pages or features of our application that you browse
• Time spent on those pages or features
• Links you click on
• Preferences you set

1.3 Location Information

With your consent, we may collect precise location information from your mobile device to provide location-based services such as delivery tracking and finding nearby delivery options.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support
• Send you transactional emails and order updates
• Send marketing communications (with your consent)
• Improve our website and mobile application
• Analyze usage patterns and trends
• Protect against fraudulent transactions and other misuses of our services
• Comply with legal obligations

3. Third-Party Data Collection

Our app and website use third-party services that may collect information used to identify you. These include:

• Google Analytics - for analyzing app and website usage
• Google Tag Manager - for managing and deploying marketing tags
• Payment processors - to process your payments securely
• Delivery tracking services - to provide delivery status updates

These third-party services have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies to understand how they collect, use, and share your personal information.

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications
• The right to withdraw consent where processing is based on consent

7. Account Deletion

If you wish to delete your account and have all your personal information removed from our systems, please contact us at tech.khao.fit@gmail.com. Please include "Account Deletion Request" in the subject line and provide the email address associated with your account. We will process your request within 30 days and send a confirmation email once completed.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us